jlr.com

1.3
1.3 Based on 201 reviews

Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors....

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Terrible Customer Service, do not buy from them!!

Terrible Customer Service!! Do not buy from them!!My car was on a recall which they denied and i paid for the repairs myself as so dangerous. Fastforward due to the number of accidents, they have announced an official recall. I called, was asked to put in writing, I then had to call 5 times to speak to a lady called Imogen, who confirmed they could not help. When i asked to escalate she said there was no where, she was the highest my complaint could go to and refused to give me any other contact. Im calling for legal advice. The irony is that I was looking to buy a new E-PACE, not any more!!

1
Date of experience: Apr 12, 2024

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Business Details

  • Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.

  • language https://jlr.com

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