Harwoods Brighton inspected my IPace in February 2024 due to a battery traction fault. Harwoods had replaced a battery cell three months previously and stated another two cells needed replacing and would let me know when the battery cells were available. I have heard nothing and have chased Harwoods for an update. No reply so I called JLR who have stated it is not their problem despite the batteries being under warranty. The PCP contract has come to an end and the credit company want me to pay for the cost of replacing the batteries as my PCP contract is with the credit company. Harwoods have stated the battery cells will cost £6,800. JLR sounds like a company which is about to go bust! Why would anyone want to do business with JLR?
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.