jlr.com

1.3
1.3 Based on 201 reviews

Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors....

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Malcolm Adams
Very bad Experience

Very bad ExperienceHere is the story :We bought a Land Rover Evuque Diesel (Top Model ) 2020 from official Dealer in Ukraine . Car is used in Spain from 2022 .Its only in 60 000 km and ,All services done in Official Service-dealer of Landrover without skiping a period (last 3 services done in Imperauto .)First incident ,in 2022 summer , we had an unexcpected exhauste sytem error for addblue gas emotion . Car taken to Imperauto Valencia , problem solved under gurantee .Than on 2023 we had a smilar repeating error , and the car again serviced in Imperauto and problem temperoryly solved .I warned the service that this looks like a systematic repeating error and I am afraid there will be a big breakdown soon .On July 2024 we had an alarm again and car taken to Imperauto once more . They told me the diesel particular filter DPF (which is super expensive )is broken and gurantee finished and repair costs 4.5k Eu . (Than as being loyal client 40% discount made)I asked them the reason in 60.000 km brand new car DPF breakdown . They told me this is NORMAL , and the possible reason of breakup is that the car is not driven actively or on long roads . (Actually the car is driven 70% outside city .)( PS in Uk there are 10 000 cases for Landrover DSF systematic errors and people go to court ) At the end I paid 270 Eu only for diagnosis .I took the car to a respected an other repairshop , they solved the complete problem to 10 times less eu . ( i can prove all if needed )As a result , for a Brand new Expensive car from a premium brand , in 60 000 km I am told oficialy that car can break down .Imperauto owners , no emphaty just trying to earn money in everycondition instead of hearing the car maintained in their shops when was under gurantee with repeating problems.How its possible a brand new car broken in a very fragile way ?How is it possible Land Rover dont solve and obvious repeating systematic mistake ?How is it possible I solve the problem with 10 X less price??Leave it up here for your commands

1
Date of experience: Jul 07, 2024

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Business Details

  • Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.

  • language https://jlr.com

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