I have had a Land Rover Discovery Sport since November 2020.•October 21: first service•An EV issue which needed a replacement part. Was told not in stock but assured I would be contacted asap once in stock.NO CONTACT FROM LAND ROVER FOR THE ENTIRE YEAR!• October 2022: second service•The same EV issue was still ongoing a year later with no contact from Land Rover. Was promised the problem would be fixed and that I would have a call back within 24 hours to book the car in. As well as the EV issue the service team said there was an issue with the driveshaft which needed attention. Again was told I would get a call within 24 hours to book the car back in to fix.NO CONTACT FROM LAND ROVER FOR THE ENTIRE YEAR!•October 23: third service•Still the same issues which had not been fixed. I was told yet again that I would get a call within 24 hours to book the car in for repairs. As expected no call back!NO CONTACT FROM LAND ROVER ONCE AGAIN!•February 2024•Received a generic email from Land Rover to say the car needed to be brought in for a health check. I booked the car in hoping to finally have the issues that had been ongoing for almost 4 years fixed. The day before the car was due to go into Land Rover I received a call to say that the parts were not in stock and that the appointment would be cancelled until the parts were available! I was promised once again that I would hear back within 24 hours regarding a new date for repairs.NO CONTACT FROM LAND ROVER ONCE AGAIN!•July 2024•This was the final straw! While driving along a dual carriageway with my family, including a 5 year old and 3 year old, the driveshaft malfunctioned! I then had to coast the car to a nearby car park where the AA came to investigate. After inspection it was clear that the car was not able to be driven and had to be recovered on the back of a truck! After hours of waiting with a young family the car was recovered to my house. I now have no car and a very shaken family due to the negligence of Land Rover!
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.