Just a quick update on my TCU issue. Your dealer experience is rubbish!Neither lloyds Ripon or Stratstone in Stockton are fit for purpose.The dealers wanted £99 to diagnose what you’ve already told me.I elected to wait until the vehicle needed a service.This time came and I responded to the many generic emails you send out asking to get my vehicle booked in for a service and to sort the module. These numerous emails were sent to me on the wrong dates despite the service history of the car stating that it had recently been serviced by yourselves and have continued throughout the year.I’ve replied asking to be booked in on a number of occasions and as of yet received no replies to my responses.I’ve tried Stratstones on the phone with no success and once again Lloyds was an hour to diagnose and a further hour for a full workshop diagnosis.As such I’ve used the local independent as I was forced to do with every one of the many JLR products I’ve owned.I’ve no idea why you even bother attempting to offer vehicle servicing, as I’ve already stated they are in my experience not fit for purpose.One would think that in purchasing £100k cars one would get something approaching £100k service, but no service at all
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.