JLR laugh at TrustpilotMy submission to reject a faulty vehicle is now 14 months old.The Motor Ombudsman acknowledged that my submission was valid but was unable to act because I was coerced into JLR Finance agreement for FIVE days as the dealership would not accept bank transfer due to a bank holiday.The Ombudsman stated that my contract was with JLR Finance but the dealership, Jardine Wolverhamption, now Stratstone, declined my rejection, in writing, three times though they were clearly not empowered to do so.I referred this to JLR Finance (Black Horse) in September 2024 and have still not received a response. JLR SIMPLY DO NOT RESPECT CUSTOMERS AND IGNORE COMPLAINTS.
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.