Ongoing Issues with Range Rover Sport SV SuspensionMy ongoing concerns regarding the continued problems with my Range Rover Sport SV suspension.After 32 days, I was informed by the service manager at Vertu Chesterfield that my car was ready for collection. However, on the day of collection, I was met by an administration clerk who was unable to provide any clear explanations about the work that had been completed, aside from reading from the invoice notes. Unfortunately, there were no senior managers available to clarify what had been done to my vehicle, which is valued at £175,000 and is just over six months old with only 2,800 miles on the clock.According to the notes, it appears that work was performed on the brakes and that all the suspension had been replaced. While I did notice a marked improvement, I have had to contact my JLR case manager and Vertu Chesterfield to rebook the car for the same issue with the suspension. Vertu Chesterfield suggested a new date of December 18, 2024, but once again, I was informed that a courtesy car would not be available. Really not accepting another 32 days without a car. Still waiting for a response, at this rate the car would have been in the workshop longer than its been owned. Excellent service when you purchase, aftersales non existent.
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.