jlr.com

1.3
1.3 Based on 201 reviews

Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jolyon Baker
This is the worst customer service I have ever experienced!!

This is the worst customer service i have ever experienced in over 40 years of driving. I bought a brand new Range Rover Sport 2 years ago and have a number of issues in particular with the paintwork on my bonnet. None have been rectified!!The customer service experience has been abysmal, I also sent the complaint to Adrian Mardell the UK CEO, even he couldn't be bothered to respond.Safe to say i will never be purchasing another Range Rover, i will stick with the Germans going forward, never had any such issues with Audi or Mercedes having purchased several cars from new over the past 20+ years.Such a shame that the customer service is so poor from what I thought was a British institution.

1
Date of experience: Jan 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.

  • language https://jlr.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More