jlr.com

1.3
1.3 Based on 201 reviews

Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors....

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Steffen Bloch
£8,000 on LED lamps—Land Rover’s quality is unacceptable

Title: £8,000 on LED lamps—Land Rover’s quality is unacceptableReview:I bought the new Land Rover Defender First Edition in 2021, switching from a BMW 535D with high expectations. Just two months after the warranty expired, the right front LED lamp failed. Now the left one has too. Total replacement cost? £8,000. That’s not just outrageous—it’s proof of a serious electrical flaw in the Defender’s design.I contacted JLR for support, but was met with dismissive treatment and zero goodwill. For a premium brand, this is unacceptable. Two identical failures in such a short time frame clearly indicate poor quality control. Land Rover needs to take responsibility and fix this, not leave loyal customers footing the bill.If you're considering a Defender, think twice. The car looks great, but the reliability and customer service are far from premium.

2
Date of experience: Oct 30, 2025

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  • Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.

  • language https://jlr.com

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