jlr.com

1.3
1.3 Based on 201 reviews

Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Warren C W Tam
JLR dealers in Taiwan SUCKS!!

I did write about service and repair by the JLR Taiwan dealer a while ago. Obviously, after they have read what I have put up they called and rectified the issue although that took a while. Well…. It has come to the time that I have to do my 50000km warranty service. Booked the appointment, send the car in and done. Did not really took too much of notice of what was done asIt was the last regular service. I did notice that they did something to the brake mechanism but was told all in order. Although I felt something unusual when stepping on the brake. I though because of spare parts being changed, I may need sometime to adjust….Commuting short distances at regular speed was ok. Until one day I have to go a bit longer distance then usual. I noticed that the brake reacts very unusual and it's simply not the way that how the way that the brake wereJerking when stepped on. fyi.. I still have not get around to call JLR Taiwan to deal with the issue for now… as I do not want to get all upset about it😓😓😓😓the service that I so far encountered are so unacceptable I question the technical know-how of these Taiwanese dealers on technical support and if this is always the way that they try to fool their customers and do they ever think what all these will do to the brand and what will be the damage…. worse of all …, they are inconveniencing the customer by getting the car back into the darn workshop for days and not providing alternate vehicle. I really do not understand how JLR Taiwan works 😡😡😡😡😡that’s really stupid I am not sure if I shall call them after he last episode on the collision repair a couple of months agoThese events leave me with not much ofa confident or should I say a very bad after taste on dealing with this brand at all!! This is really nonsensical and unacceptable. I am sure that JLR is not aware of these nonsense and not sure if they are ready to take on all this comments. Good luck and I for sure will let known to the entire world of these events!!!! Could someone from JLR UK really look at what the hack they are doing by these dealers in terms of service delivery and their competency please!! Be reminded that they carry your name at all times and they are ruining your reputation altogether!!! “ GET SERIOUS, DO SOMETHING ABOUT IT ans WAKE UP and SMELL THE ROSES WILL YOU!”

1
Date of experience: Oct 29, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.

  • language https://jlr.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More