I have had a similar experience to a previous reviewer in that I ordered a dress from this company in the belief that I was dealing with a shop in Manchester. As soon as I placed the order and was given a delivery time of up to 10 working days, I realised that the dress was coming from China. It was at that point I checked the return policy and realised my mistake - should have checked these conditions before ordering. When the dress arrived it was apparent that this was a substandard copy of the dress advertised and so I emailed the company to request a return, which I knew from the website would be at my own cost. I received a very polite email asking for my reasons and at that point sent a photo of their advert and a photo of my dress and highlighted the differences. I had already checked the cost of return to China so when I was offered a 30% discount I accepted as the dress is wearable although not of the quality and elegance of the one advertised. There are also some very noticeable differences in the design. I would advise ‘Buyer beware’ of any company popping up on Facebook with a ‘London’ suffix to their website name and also to check the return policy before ordering. I have given two stars as the dress isn’t awful, just not the one advertised.
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