While the sales department provided great customer service, the same cannot be said for the service department. I approached them with three issues, none of which required significant expense. I received nothing but unhelpful responses and very poor service, making me feel like a burden for simply asking for assistance that I have received without issue from other service departments. It seemed like they were uninterested in helping since I didn't purchase the vehicle directly from them. If you're considering a vehicle, I suggest looking elsewhere; very disappointing, and I will be taking my business elsewhere in the future.
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John Clark Motor Group is an award winning dealer group based in Scotland. We represent Alpine, Audi, BMW, CUPRA, MINI, BMW Motorrad, MG, Jaguar, Land Rover, Nissan, SEAT, ŠKODA, Volvo, Volkswagen and Commercial vehicles. We have dealerships in Aberdeen, Dundee, Edinburgh, Elgin, Dunfermline, Kirkcaldy & Perth,
John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees.
We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.See more
