The sales team provided excellent customer service and was very helpful, but the same cannot be said for the support team. I arrived with three issues to discuss, none of which would have cost the company anything. Unfortunately, I received nothing but unhelpful responses and extremely poor service. I felt like a burden for simply requesting services that I have received without issue from other manufacturers' support teams. It seemed clear that since I hadn't purchased the vehicle directly from them, they were disinterested in assisting me. If you're considering this brand, I recommend looking elsewhere; it's quite disappointing, and I will be taking my business to another provider in the future.
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John Clark Motor Group is an award winning dealer group based in Scotland. We represent Alpine, Audi, BMW, CUPRA, MINI, BMW Motorrad, MG, Jaguar, Land Rover, Nissan, SEAT, ŠKODA, Volvo, Volkswagen and Commercial vehicles. We have dealerships in Aberdeen, Dundee, Edinburgh, Elgin, Dunfermline, Kirkcaldy & Perth,
John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees.
We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.See more
