johnlewis.com

4
4 Based on 161 reviews

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Steven Jones
I purchased a new induction on 13/2/26 and it was delivered on 17/2/26 (the same day i had my old g

I purchased a new induction on 13/2/26 and it was delivered on 17/2/26 (the same day i had my old gas hob removed) the item arrived and it didn't have a plug like the website stated, replacement was issued for the incorrect item, the same item was delivered on 21/2/26 so after finally finding out which item I needed as all the AEG induction hons were incorrectly described on the website, been waiting for my new hob to be delivered 27/2/26 and as the delivery is now coming when no one is free to accept the delivery, I can't even change the delivery time or date!! Absolutely ludicrous!! DON'T BUY FROM HERE!! All I keep being told is sorry you havent recieved the service we usually deliver and have to wait for replacements!!

1
Date of experience: Feb 26, 2026

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