I gave this company a one-star rating, which is more than they deserve. I ordered a wardrobe with a 12-week delivery window, and while it arrived early, it was missing a mirror door. After waiting another five weeks, a blank door was delivered. Now it’s December, and I still don’t have a door. They blame everyone but themselves, make promises to call back that they never keep, and deflect responsibility. Please avoid this company—they will take your money and ignore you if something goes wrong.
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The John Lewis Partnership's Partners own the leading UK retail businesses - Waitrose, John Lewis and Greenbee. Our founder’s vision of a successful business powered by its people and its principles defines our unique company today. The profits and benefits created by our success are shared by all our Partners.