John Ryan provide an excellent service from purchase to delivery. I am overly satisfied with their Bespoke 002 mattress, I've had it for almost two months as of writing, and it's easily the most comfortable mattress I've slept on. I followed their Mattress Finder tool and did a bit of reading to settle on the decision, a JR representative also called to confirm if my selection was a good fit. The delivery estimate of 4 weeks was accurate, even during the holiday period, and the delivery company they used (Alliance DHD) did an efficient job. The massive amount of detailed information on their website, along with many positive reviews on Trustpilot and other sources is what drew me to purchase from them. I have read some mixed reviews about the longevity of some of their 'lower priced' mattresses, so I'm hoping this will last, especially given it's cost and how much I'm currently enjoying its comfort.The only drawbacks for me is I wish JR would allow the position of their Divan base drawers to be changed (such as only one side having drawers). Also, I found some of the images of their upholstery options to be a bit unclear in terms of colour and texture. Those niggles ultimately led to me ordering the bed base elsewhere.Overall, 5 stars, I would certainly order another mattress from them.
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