Thrilled with my experience with these guys and our new mattress, and I was NOT an easy customer at all but they were beyond patient and kind throughout the entire ordeal I put them through! First off, the delivery was great with the kindest ever delivery guys who were so careful and respectful getting the very heavy cumbersome mattress upstairs.Having had the same rock hard mattress for so many years, our new mattress from John Ryan felt so very different that at first that we didn’t like it. I phoned them to initiate a return and they were very helpful and immediately arranged a collection for me. A friend then offered to buy the mattress off me so I canceled the collection. However, my friend changed their mind and so I booked the collection again and they were just as patient! They kindly allowed me to keep the mattress while I awaited the delivery of whatever new mattress I purchased from another company. A few weeks went by and we found ourselves sleeping better than ever on the John Ryan mattress. Once we got used to it we started to like it, then love it, then adore it! Once again I cancelled the collection, this time for good! The mattress is extraordinarily comfortable and fantastic quality. I can’t recommend John Ryan and their wonderful products enough!
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