I bought from John Ryan because they offer a money back guarantee which is difficult to find on the high street. I ordered a seconds mattress on a Saturday and received a phone call on the Monday to check that the mattress would suit me. The delivery team contacted me a few days later and the mattress was delivered a week later. I can't fault that process. The mattress itself (Artisan Luxury King) is super comfortable, soft enough for my body to feel cosseted and perfectly supportive so there are no pressure points anywhere from top to toe (I am 5ft 10in and weigh 73kg). Superb service and a top quality mattress. I wouldn't hesitate to order from John Ryan again.
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