It's worth the leap of faith. Staff know their product and can answer questions intelligently and with confidence. The You Tube videos were a great help. We had never envisaged buying a bed we had not tried in person but are so pleased that we went ahead. A quality product made and delivered quickly. Our previous mattress was top quality but old and the John Ryan mattress has met our expectations in every way - including just how heavy it is when it comes to the monthly turning! Also the delivery staff deserve a mention (I don't know if they are direct employed or sub contracted). Friendly, efficient and very careful to ensure not one wall, or anything else, was marked. All in all we highly recommend this firm.
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