After purchasing a Simba and then sending it back we looked for an alternative mattress. Came across John Ryan by Design by chance. What a really great find they are!It was nice to purchase from a local company and support a British business. In the end after some great advice from them we settled on a Artisan 1500 Mattress - King Size Zip & Link, Medium. We knew it was going to be firm and its what we wanted and expected but the addition of a Woolroom mattress topper (John Ryan advice) has made it perfect.Very minor criticism - The mattress has hand holds to manoeuvre along each side but there are none at the head and foot - we think this would be a useful addition particularly on the larger mattress sizes.Overall the customer service from them was brilliant. Once they advise your mattress is ready, they ask you to contact their delivery team to arrange a convenient delivery date - do this as soon as you can as the delivery date can be a couple of weeks away as they tend to deliver to a number of addresses in a specific area.Communication from John Ryan and the delivery team was first class.Overall we found them to be excellent, loved their product and would very highly recommend and would definitely order from them again.
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