johnstonespaint.com

1.3
1.3 Based on 241 reviews

...

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Irma Scott
AVOID THIS COMPANY AT ALL COST

If I could give this company nil points I would !I purchased all the paint from this store for a major renovation and was so so disappointed by their colour match service. I was told it would be a close match. It was completely wrong. I had a professional decorator with many years of experience who was shocked at how far out the colour was. Sadly the colour was applied to my shop, walls and counters and on my return I was horrified by the colour nothing like it should have been. I headed back to the shop to complain and 2 months later I have waited for a response which is wholly inadequate, basically saying they only provide a close match. It was about 20 shades lighter. Customer service is disgraceful PLEASE AVOID THIS SHODDY COMPANY AT ALL COST

1
Date of experience: Mar 17, 2024

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