I called our latest branch as my girlfriend had a paint voucher from her council for a new flat that needed lots of decorating. The first man I spoke to on the first call was very friendly, to the point & helpful. When I rag for the second time to order, it was a different person. Younger.He talk to me like I was dirt, he was impatient with me and generallr rude. I placed the order for my girlfriend.It then dawned on me when the I spoke to the first man again to check the order was ready that the second person was judging me. He thought I was also a council tenant.What they don't know is that I'm not - but what if I am or not, we're all human and he's probably got a job because of these council arrangements.When my girlfriend collected the paint it was on a trolley/pallet & she asked for help. They moved it near their door but not to her car and left her to get on with it.Oh and the paint; Leyland paint is rubbish, the colour is nothing like it looks like online. it's meant to be grey but is lilac. And the coverage is very poor.All in all a poor experience and nothing like the service you'd get a Ridgeons or Brewers but no dount their opinion is that beggars can't be choosers!
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