A dreamy holiday with beautiful people and the most wonderful skipper Lukas who went out of his way to always take care of us and made us feel like family. The company however is only good as long as nothing goes wrong. On the first night they had us sign a paper saying we’re responsible if the dingy breaks. In the middle of the trip, several boats had the motors off their dingies stolen. Our crew alone had to collectively pay 1000 euros for this. The contact with customer service following this incident can only be described as laughable and after many people voicing their complaints, they eventually offered a voucher (for less than the full amount) on future JTC trips. I wouldn’t trust them again so personally the voucher is a wash and frankly a slap in the face - it just further benefits the company. So hopefully you’ll have an amazing trip if you don’t mind bringing extra cash for the things JTC don’t want to have insurance on.
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