I joined the original FITT! app a few years ago and paid a one off fee for a Calisthenics program. Then all of a sudden I received notice that a company called Macrofit was taking a payment from my account for July - Dec 2025. I have no idea what this payment was supposed to be for as I never signed a subscription agreement with them. I emailed their customer support several times and didn’t receive a reply so had to go into my bank and get them to reclaim my money and launch a fraud investigation. I’ve had to be issued a new bank card so have to advise everyone of from my new details. If I hadn’t done this I have no doubt that would have continued to take money from my account. There was no way of cancelling payments on their app either. And as for equipment? Buy from Gravity Fitness, way cheaper and excellent customer service.I’d advise anyone to avoid this company at all costs!
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