I had a genuinely disappointing experience with Swapp car rental in Dubai.The service looked great online and promised convenience, but the reality was very different. Communication was poor, the process was far from smooth, and the overall experience felt unprofessional and unnecessarily stressful. What should have been a simple, straightforward car rental turned into frustration and wasted time.In Dubai, where service standards are generally high and there are plenty of reliable rental options, this really stood out — and not in a good way. I wouldn’t use Swapp again and wouldn’t recommend it to anyone looking for a hassle-free rental experience.Hopefully they improve, but based on my experience, there are much better alternatives available.Very disappointed you can actually find them on Careem I believe the car issued was a danger ti myself and other road users. And I will be seeking legal advice
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The car subscription that rocks. Forget buying or leasing. Have a car without owning one with Swapp.
