They refuse to verify my account and request impossible documentation. They cancel withdrawals without explanation. I've been trying for a week with no progress. I've never faced such poor treatment at any casino before. After providing documents, they kept asking for more. I even had to get a letter from another service to verify my card. After playing for over 50 hours and depositing €1500 within a week, I still haven't reached level 1. They deliberately misinterpret questions to frustrate you. I filed complaints and only then did they become somewhat cooperative. After multiple canceled withdrawals, I finally received my funds, but the entire experience was exhausting. Avoid this site and don’t give up on getting your money!
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