I am 95% sure that their product is BS. Complete snake oil. I tested their filtered water with a TDS tester and it came up with more contamination than my gross tap water. I emailed customer service and they issued a refund (that I didn’t ask for) and stopped answering my emails. I contacted them on insta and started posting comments to get their attention and they blocked me. The company was completely uninterested in keeping me as a customer (I previously had a subscription and was willing to continue) but they didn’t offer to replace my shower filter in the event that my unit was faulty, they just… cut me off. So yeah, outlook not good. Probably a total scam.
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