I ordered a shower head as a Christmas gift two weeks ago, based on the company's promise of delivery before the holiday. Now, with Christmas Eve approaching, it still hasn't shipped. I've reached out via email, but only received an automated response—no real customer support. I've attempted to cancel my order several times, but have not heard back. I've even had to file a fraud claim with my credit card provider. I strongly advise against using this service.
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