My elderly Dad asked me to order some light grey trousers for him on line which I duly did, and £55 was taken from his account. After waiting over two weeks, I enquired where they were. I was informed that they were out of stock. I then noticed that the invoice for delivery was addressed to my Dad with half of my address and half of his ie. two house numbers and two streets. I rang Jollimans again to outline this problem and was quite tersely asked why I'd not noticed this at the time ( I could have asked the same thing). The trousers eventually arrived after 6 weeks, still incorrectly addressed, and arrived at my address not my Dads as I had requested. On opening them instead of a light grey he saw in his catalogue, they were a very dark grey and were labelled Charcoal.I sent these back and my Dad was refunded, but not for the postage I don't think.I arrived home today to see a letter with the rogue hybrid address I have twice asked Jollimans to correct. It did not come from Jollimans but was from a Charity asking for donations. I see this as solid proof that Jollimans do not keep their data safe and pass details on to other organisations.I am annoyedA. That they take money even though they don't have the item.B. They don't get the order right.C.They don't respond efficiently to instructions about addressesD. They have passed my personal information on to other organisations without consent because their admin failed to get my details taken off their system.
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Jolliman established in 1946 has become one of the leading mail-order companies supplying quality products at affordable prices.
The company throughout 74 years trading has continued to be family owned and able to maintain the traditional values by rewarding their loyal customers with value for money and good quality clothing, whilst at the same time have continued to invest in operating systems to shape for another 50 years of good honest shopping.
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