Paid for next day delivery- 3 days later, nothing & a rude customer service agent based in India (Jo Malone does not manage its own customers service) & with the reviews I now see why. 3rd party agent in a very rude manor tells me you cant get a refund, you cant have next day delivery refunded & the only thing you can do is refuse the parcel to get your money back. So shady.
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Bespoke British Fragrance House. Understated. Unexpected. Always Appreciated.