Bought two items and ticked box asking to be gift wrapped separately as they are for two different people. Arrived and both items gift wrapped in one box. OK mistakes can happen, but I’ve tried emailing (no reply), WhatsApp (kept waiting and eventually said to try later) and just tried ringing to say there would be a 30 minute wait! Why don’t they offer a ring back service? Customer service is basically non existent!!!
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fragrances, cologne, bath and body products, home fragrance products, and skin care products.