jomalone.com

1.6
1.6 Based on 41 reviews

Welcome to Jo Malone Online. Shop signature fragrances, cologne, bath and body products, home fragrance products, and skin care products....

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Ricardo Fernandes
Very appalling Jo Malone at Battersea Power station.

I made my way to Battersea Power station and went straight into Jo Malone shop to get few things . For my surprise and disappointment, I was completely ignored by the two ladies standing behind the counter. They both look at me and immediately put they eyes down. One of the ladies passed by me and went behind a door. I could not believe the experience I was leaving. It was very upsetting and I felt disappointed with the appalling service from this two consultants. I stood in the middle of the shop by the fragrance bar waiting to be served, she was more interesting looking into the computer than me. I walked away feeling very anxious and finish not buying what I’m supposed to. Was a waste of travelling. Definitely will never return to the shop neither I recommended. I made my way to Chanel and I had the most beautiful, caring experience of luxury. Thank you Chanel to make me feel wonderful.

1
Date of experience: Nov 17, 2025

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Business Details

  • Welcome to Jo Malone Online. Shop signature
    fragrances, cologne, bath and body products, home fragrance products, and skin care products.

  • language https://www.jomalone.com

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