I love JoMalone fragrances BUT their online and phone customer service is THE WORST!!! I received a gift in the mail from JoMalone and I simply wanted to exchange my scent for one that I like...but trying to get someone on the phone or chat to help me is mind numbly long if you even get someone to talk to you. They are rude and immediately transfer you to nothing. I've been waiting an hour and no one has helped me. When I spoke to someone on the phone I couldn't even understand them because their Indian accent was so strong and they kept asking me the same questions. I'm going try and exchange with a person at the store. I'm sooo frustrated.
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fragrances, cologne, bath and body products, home fragrance products, and skin care products.
