Very disappointing experience. The entire chassis broke after five months, and they were reluctant to provide a replacement. After multiple attempts to contact customer support, I finally managed to get a replacement chassis. However, three weeks later, it still hasn’t arrived, and I have no confirmation of when it will be shipped. Other brands offer full replacements if a product fails. I would suggest looking at different options.
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With initiatives like our Birth Forest, recyclable packaging, more sustainable materials, and products that will be used by many generations of families, we’re working to create a more wonderful world for parents and kids. We believe, every step counts.
