I would strongly advise against ordering from this company.I requested a refund and have still not received it. Despite multiple follow ups, communication has been extremely poor, with no update or resolution provided.It is completely unacceptable that customers are left chasing for their own money . This has been a frustrating and caused me a great deal of anxiety. Adding to not receiving my refund, I’ve also not received a reply from any follow up emails I have sent.I would not trust this company to handle orders or refunds properly.
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We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.
As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.
The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more
