I purchased a lovely arm chair from Joseph james at a discounted price. The transaction went well it was collected from the courier quickly. Unfortunately the courier messed me about with the delivery date 3 times. Pam from Joseph james went above & beyond over the course of 3 days chasing the courier up for me. I am sure if I didn't live the opposite end of the country pam would of delivered it herself thank you pam. If it wasn't for you im sure id still be waiting for this reason i've given a 4 star review not Joseph james fault but the courier. Id suggest not using DX but a trusted company like UPS or Fed Ex
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We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.
As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.
The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more
