We visited the Old Trafford/Stretford outlet on Saturday and Manik Singh was exceptional.We had visited a competitor earlier in the day and another store later in the day and Manik’s service stood out for its excellence.Manik was friendly, welcoming and charming without being intrusive or pushy.He introduced himself quickly but gave us the freedom to browse at our leisure and not hound us or track us round the store which felt really welcoming. He was on hand when we needed him and helped with queries on sofas and dining sets.We ended up purchasing a 2 and 3 seater sofa for delivery pre Xmas.Malik was a big part of that sale happening and I’ll be returning for any future furniture needs.
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We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.
As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.
The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more
