Will roll out the red carpet when buying something but the after sales service is terrible. Purchased a dining table and part of the deal was for the legs on the table to be painted. Waited 2 weeks and didn’t hear anything from them when i called i was told they have not been done and the paint had been ordered?? Bear in mind they were supposed to be done and delivered a week before i called. It would have been nice if someone would have at least had the courtesy to tell me. I was interested in a sofa and Due to this reason i didn’t purchase from them and went to Heatons furniture outlet i got a better deal and the service was great. Ps one of neighbours also purchased a sofa from them and had a similar issue with delivery.
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We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.
As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.
The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more
