We were seriously considering buying a sofa but it looked to have creases in the leather. We therefore wanted to satisfy ourselves that it was new/ ex display and not a possible customer return with potential undisclosed issues. The sales person was unable/unwilling to provide us with any history/ comfort so we took our business elsewhere. Prior to doing so however we spent considerable time trying to gather information and the lack of understanding of the reasons for our concerns was not really understood. The last concern was an offer of discount but this was subject to us agreeing to buy “as seen” - surely all shop floor sales are buy as seen!
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We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.
As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.
The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more
