josephjamesfurnitureoutlet.com

4.7
4.7 Based on 201 reviews

We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock...

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Mike Kershaw
Don’t shop here Karen, everything is perfect!

I’m not reviewer. The way I look at it is: did you have something I wanted to buy? Did I buy it? Was it delivered? OK so everybody did what they are paid to do. Got to change tack though…. I didn’t want to go to Joseph James but wifey said opposite. Off to JJ Stockport we went. Sofa…sofa…sofa…sofwhoowww! Saw the sofa. Amazing price. Nothing else would touch it. Totally wasted another 10 minutes looking at sofas that were an utter waste of time. Enter Matt & Sarah; I thought they were fellow customers. No hard sell. No bullshit. Sarah knew which sofa we wanted to buy as she had, all ninja like, clocked our enthusiasm on the sofa we eventually bought. Matt outlined the extra footstool option. For the first time in her life my lovely wife said she didn’t need a footstool. Matt did us a deal. I took the deal because I definitely would have been returning to buy the footstool. Delivery was set for 3 days after the purchase (3 days!!!) and for a small fee they took away our old sofa. Delivery is included in the price you pay. Cynical old me thought, ‘something is bound to go wrong, this is all too easy.’ I was wrong. It was this easy. I was even sent a short video of the delivery preparation of our actual sofa. I will never go to another outlet for furniture. The buying experience was easy and natural. The delivery guys were amazing (Reviewed by my wife, not an easy sell!) They turned up when they said they would. Told my wife to sit back and relax, they would do everything. Again all ninja like, the old sofa was gone and the new one in place. Utterly brilliant. I’m an old grumpy kinda ‘yeah you just want my money’ old school guy. Hold my hands up: Sarah & Matt and the delivery guys were beyond brilliant.

5
Date of experience: Sep 14, 2025

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Business Details

  • We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.

    As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.

    The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more

  • email customerservice@josephjamesfurnitureoutlet.com
  • call 07399438386
  • language https://www.josephjamesfurnitureoutlet.com

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