Scam Warning – Avoid Joseph James Furniture ⚠️I purchased 3 pieces of furniture from Joseph James Furniture for £2,500. One of the main items, a dining table, was delivered in a faulty and damaged condition – far worse than what was shown in the showroom.When I contacted the sales team, they simply redirected me to their “services” department. After sharing multiple photos of the damages, their response was nothing but excuses to avoid responsibility. No real help, no accountability, and absolutely no attempt at resolving the issue.This business is not customer-focused and lacks basic business ethics. From my experience, they operate more like a clearance/removal business disguised as a furniture shop, pushing damaged stock without standing by their products.👉 Save your money and avoid the stress – do not buy from Joseph James Furniture.
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We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.
As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.
The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more
