Hi, I have had a horrible experience with this company from start to finish. The delivery window is a lie and the product quality is NOTHING like the description. After placing an order on March 20th, I waited close to 2 month for a partial delivery. The products delivered were NOTHING like the description. After 3 months, I still have NOT received an item. I have followed up multiple times with the company about the delivery status for the past 3 months. At this point, I am just asking for a refund of the item that was never delivered. The company claims they sent it with the recent delivery, but that is a lie. I have asked for full refunds and to cancel the order throughout the process but the company has ignored all requests. I originally spent 375$ US for my total purchase. To have to go through an experience like this has been horrible.
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Joshiny is a online jewelry store and we are committed to delivering our products to various people around the world who need jewelry with high quality products and fine service.
Our mission is to redefine luxury while striving to make a positive social impact. We are strongly committed to protecting and preserving the environment and practicing sustainability in all of its endeavors.
ENVIRONMENTAL PROTECTION AND SUSTAINABLE DEVELOPMENT
We use lab-grown jewelry. It's environmentally friendly, it meets the color and clarity standards of natural gemstones, it has perfect translucency and a sparkle that doesn't lose the sparkle of natural diamonds.
Our products are made with 925 sterling silver. Over 60% of our sterling silver comes from recycled silver in our supply chain. We take a high level of action in the secondary use of our resources.
We coat our high-quality silver with thick, long-lasting rhodium. It's a rare, hard, silvery-white precious metal that gives products a lustrous look, it prevents oxidation and product rusting, which means it makes products last longer, and it's an action that's very much in line with environmental protection. Make resources last longer.
Our products are nickel-free, so you can buy with confidence.
OUR SERVICES
Joshiny, as a small business, we are committed to providing exceptional service at every stage of the interaction. Even after purchase, we can offer advice on jewelry care and maintenance so that our customers can keep their jewelry beautiful for years to come.
In addition to this, we offer free shipping worldwide, 60-day returns and exchanges, One Year Warranty, and engraving and customization services if you would like to give a gift.
Customized service: You can send us the pictures and requirements by email, we can create a unique and exclusive products for you. Customized and engraved products are non-returnable once sold.
We are glad you found Joshiny and are eager to help you find the right jewelry for any occasion, statement or desire!See more
