I’ve never personally ordered frogs from there, but I do purchase feeders from them for my bearded dragon. Or at least I used to until this past week. I originally ordered 100 superworms and 25 silk worms. The container of silk worms was completely empty, and the container of superworms only had 30 worms that were alive(if you even want to call it that) and the rest were rotting at the bottom of the container. I will say the customer service lady was kind in trying to make things right. She refunded me for the silk worms since they were out of stock of them. She did send me out a new container of superworms that arrived today. Not one of them were alive, and the container looked and smelled worse than the previous one. I used to order my feeders from them all the time during the years of 2022-2023, until I started buying them from a new local supplier. My local supplier was out of what I needed so I decided to go through Josh’s frogs this time. I’m not sure what changed from then to now, but I have never been more disappointed. Their quality control is non existent, because I don’t understand how they can ship an empty container of 25 silk worms and not see that it’s empty, and with the superworms, you can clearly tell they were all rotting throughout the container.
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Reptile and Amphibian supplies, live feeder insects, and pet frogs for sale at everyday low prices, great quality, and the best customer service! 1 800 691 8178
