This is my second time booking with Journee and loved it yet again! My surprise destination this time was Malta which I had never thought about before but I highly recommend! Why this is a 4-star instead of a 5-star (ideally 4.5) is because the accommodation that they booked us in, whilst absolutely lovely (wasn't expecting it to be so nice), they required a 100€ deposit at time of checking in. This was fully refunded and received on the day of checking out, but my issue was that this was not addressed on the proposal but rather in the checking in section of the Journee Passport which is only available on the day of the flight. If you weren't able to do this, you would have been stuck. Apart from that, the customer service team were extremely helpful even when on the holiday and I cannot thank them enough for creating such an easy and wonderful experience. There were some other nitpicks but that is purely our issue not the company. I will advise Journee if they read this that it would be worth having another airport closer to the South West to make it more accessible to people in the South West so Bristol for example.
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