After planning a whole wedding, my husband & I decided to book a mystery trip through Journee and we are SO THANKFUL we did!! We loved every single moment of the trip, from the proposal, to the clues, to the surprise of opening our reveal card, everything was flawless!! What we really loved was the responsiveness of the Journee representatives via WhatsApp. Our trip was to Lisbon Portugal, & right when we landed, the power went out in all of Spain, Portugal and parts of France. We were unable to retrieve out luggage when we arrived and had to return to the airport the next day to pick it up, however, we did not anticipate this being a very long endeavor until we were there. We unfortunately spent the entire day at the airport waiting to pick up our luggage along with thousands of other travelers. I reached out to Journee to inform them of the situation and that we would unfortunately have to miss our planned food tour. I just wanted to keep them informed so they were able to tell the tour company of our unexpected turn of events, but instead, Journee credited our account with $25, AND rescheduled our food tour so we wouldn't miss out, and thank goodness they did, because it was really one of the best excursions!! We were blown away by the generosity of Journee during this time, and raved about them the whole trip. Our excursions were also perfect! We went to Sintra, Caiscais, Palace de Pena, Arribida, evora, plus some more, & ALL of our tour guides were very friendly and knowledgable about the history of Portugal. We even befriended one of the tour guides after the tour and are now able to keep in contact with her as well as see her adventures through the world (she's quite the adventurer!!)Overall, this was THE best vacation that both my husband and myself have taken. We found that the ease of planning and thrill of surprise really made for quite the remarkable vacation. We are excited to book our next Journee vacation!!!!
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