I was researching tours to see jaguars in the Pantanal and came across their website. Before booking I contacted them and spoke with their owner to ask some questions and get some advice about my trip. After seeing reviews online I was assuming he would there during my trip. However he said he was not going to be in Brazil during my dates but that his guides also spoke good English and that he was very confident in his guides abilities to make sure I had a memorable trip. And he was right! Everyone involved in my trip was awesome - from the driver that picked me up right at the airport and took me to/from the Pantanal, to the host at the lodge in Porto Jofre, to the boat driver/spotter who had insanely good vision and was able to spot all sorts of wildlife that I would have never found on my own. The entire process was super simple. After booking online I was told all I needed to do was provide my flight information/arrival date and they would handle the rest. Usually I have suggestions or even some complaints after taking a trips (especially with tour companies) but this was easily the most simple, honest/clear, efficient and punctual tour company I've ever dealt with.
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