We ordered this trampoline the middle of February. It got lost in the mail but we were able to get a replacement. The assembly was fairly simple with me and my husband both putting it together. My girls absolutely loved it and the 12FT was the perfect size for them. Fast forward about a week of having it and a lively Oklahoma windstorm blew it across our yard and into some trees in our neighbors yard. My girls were debated. I contacted customer service and Raymund was able to help me and is sending us a replacement. I couldn’t be more pleased with how easy and simple it was to contact customer service because of there email, calling, and texting options. My girls will be patiently waiting by the door for the delivery driver now.
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We’re tired of seeing kids glued to the screen or remote. We believe children should be active, exploring, learning and having fun. That’s why we started JoyBerri - to provide children with exciting toys, games and other awesome stuff that will give them hours of healthy and wholesome fun.