They charged $60 for expedited service. After I received an email from them, I replied to point out a translation error, but instead of sending the corrected files, they responded with more questions. Because the issue fell over the weekend, it took several more days to get a response. No compensation was offered, even though the problem resulted from their initial translation error, which included sentences not present in the original document. unprofessional work. And bad customer service.
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