jrsindustrial.co.uk

2.4
2.4 Based on 20 reviews

...

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David
Appalling Service

Well I have to start from the initial. The web site looks good and the bundle offers so I proceeded with an order. I found myself chasing to receive artwork proofs, the first attempted proof (please bare aware we supply our artwork in its correct form) was altered with spelling mistakes this was rejected and chased days later to then receive a proof where the logo had been altered with lines across? Third time lucky! and chased for the other proof which came through correct. I then chased 2 weeks later to be told I would receive the finished products on the 24th February. Two days prior I receive an email advising me APC overnight would be contacting me to advise on delivery, Well I think you can guess by now this did not happen so another chase call. I was advised that they were now behind and I was in the queue with no confirmed date. The initial purchase does say guaranteed? The rude nature of the representative I had the misfortune to get was incredible and I was told they have bigger clients. At this point I cancelled the order and have gone elsewhere. I was refused access to talk with a manager or in this case director and cannot express enough my total disgust for the way the whole process was handled and treated. A service we pay for up front yet I have to wait to be refunded in this banking age?If you order here please head the warning and experience that I have had and reading the reviews others also.

1
Date of experience: Feb 24, 2026

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