juliannayabeauty.com

4.1
4.1 Based on 31 reviews

Ranked as the #1 online retailer in the US for Korean anti-aging product. We offer Lipolytics, Lifting Threads, Hylaronic Acids, Skin Boosters and More!...

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Titien2005
Customer Service is awful

I placed an order on 10/3 and have been trying to get in touch with anyone, but all I get is a voicemail (no name, no greeting). I was trying to check on the status of my order and why I was charged for shipping when it clearly says free shipping for orders over $200.00. My order status says it's processing. I'm not getting a good feeling about getting my order. Why would a company have customer service calls forwarded to an unidentified voicemail? I'm not sure if I will even get my order. I've sent two emails and left two messages. No response at all.

1
Date of experience: Oct 06, 2025

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